Privacy Policy

New Court Therapy Services Ltd /New Crt Therapy Svcs. Ltd.
ICO Registration Number: ZC120641

I understand that your personal information is sensitive and important. This policy explains how I look after your data and your rights.

Who I Am

New Court Therapy Services Ltd is responsible for your personal data (this is known as the “data controller”).

Contact Details

If you have any questions or would like to exercise your rights, you can contact me:

Ron Bushyager
New Court Therapy Services Ltd
195–197 Victoria Street
London
SW1E 5NE

Email: ron.bushyager@gmail.com
Telephone: 07752 465173

What Information I Collect

I collect some personal information so I can provide therapy safely and effectively.

This may include:

• Your name, date of birth, and basic personal details

• Your contact details (address, email, phone number)

• Background information relevant to your therapy

• Notes about your health and wellbeing (this is treated with extra care)

How I Collect Your Information

I usually collect information directly from you when you:

• Get in touch with me

• Fill in forms

• Attend sessions

• Communicate with me during therapy

Occasionally, with your permission, I may receive information from other professionals such as your GP.

How I Use Your Information

I only use your information where I have a valid legal reason to do so.

This includes:

• Providing you with therapy and supporting your care

• Managing appointments and running my practice

• Meeting legal or professional requirements

Health Information

As a therapist, I keep notes about your health and wellbeing.

I do this under a legal basis that allows healthcare professionals to provide treatment safely. This means your therapy records are kept as part of your care and are not based on consent.

When I Ask for Your Consent

There are some situations where I will ask for your permission, for example:

• If I need to contact your GP

• If I need to share information with another professional

You can change your mind at any time. If you withdraw your consent, I will respect that, although it may affect what support I can offer.

Confidentiality and Sharing Information

Your privacy is very important to me.

• I discuss my work in professional supervision to ensure I am working safely and effectively. In these discussions, your identity is not shared.

• I may share information with other healthcare professionals if you have given permission.

• In rare situations, I may need to share information without your consent if there is a serious risk of harm or if required by law.

Keeping Your Information Safe

I take appropriate steps to keep your information secure and prevent unauthorised access or loss.

If a data breach were ever to occur, I would follow the required procedures and inform you if necessary.

How Long I Keep Your Information

I keep records for 7 years after therapy ends, in line with legal and insurance requirements. After this time, your information is securely deleted or destroyed.  Sometimes, I may use anonymised information (which cannot identify you) for learning or research purposes.

Your Rights

You have rights over your personal data, including:

• Accessing a copy of your information

• Asking for incorrect information to be corrected

• Requesting deletion in certain situations

• Objecting to how your data is used

• Asking for limits on how your data is used

• Requesting a copy of your data in a portable format

• Withdrawing consent where it has been given

You can contact me at any time to exercise these rights. I may charge a reasonable fee or refuse to comply if your request is clearly unfounded, repetitive or excessive.

Complaints

If you have any concerns about how I use your data, please feel free to contact me first.

You also have the right to complain to the Information Commissioner's Office, which oversees data protection in the UK (www.ico.org.uk).

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